Consider Investing in the Avaya IP Office Business Telephone System
The Avaya IP Office business phone system was created with small and medium sized businesses in mind. The overall goal of the system is to allow employees, managers and customers to connect and collaborate with each other in real time, removing any limitations, using whichever modes of communication and devices that they choose, with laptops, home phones, mobiles, smart phones and office phones included in the mix. The system offers a high level of compatibility and users can choose IP, digital, analog or SIP technology in any combination, allowing both flexibility and integration with current equipment to keep costs down. The IP Office can also interoperate with more than 2 million other Avaya systems worldwide.
This futuristic vision is made possible by the IP Office telephone system which delivers tools and services that allow advanced collaboration, from basic telephony functionality through to sophisticated and powerful unified communications. What’s more, the IP Office is an ideal choice for new flexible ways of working that are common to more modern businesses, such as utilisation of homeworkers and support of mobile workers. Features are supplied that support specific user roles, from receptionists to customer service staff, from office workers to on-the-road salesmen. The system is also super-flexible, accommodating a company’s needs whether they are a small start-up business or a multi-site national conglomerate. Each system can support from 5 to 1000 employees per site, with up to 32 different locations networked together.
Whatever industry it is applied to, the system works with the business to increase both business and customer service efficiency, with highly customisable options, a high level of flexibility and full scalability to meet a businesses’ changing needs. Optional features add further functionality to support specific ways of working. For example, optional Radvision Scopia allows desktop and remote voice, video and data conferencing, wherever you are, and the Avaya Flare Experience allows your favourite communications tools – instant messenger, video, e-mail, phone and social networks – to be at your fingertips in a single unified enterprise network. Of course these are optional extras – the system works very much that way, so you don’t pay for anything you won’t make good use of.
Worth a final mention, the system makes management of communications so easy. Multiple sites can be managed and served from one location, saving both staff costs and travel costs. Advanced track, record, and report functionality on all calls allows supervisors to monitor and build optimal customer interactions.
There are more than 300,000 IP Office business phone systems installed worldwide, making the IP Office the leader in unified communications for small and medium sized companies. It’s not surprising that the IP Office was awarded Unified Communications Product of the Year (2011) from both TMC (Technology Marketing Corporation) and Frost & Sullivan.
To find out more about the Avaya IP Office and other business telephone systems that could be suitable for your business, get in touch with NT Voice and Data Solutions for free, fast and friendly advice.
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